Technical Services Prepaid Labor Program

A $1,000.00 advance payment obtains minute by minute billing. Standard 1 hour minimum and 1/2 hour billing. You also receive 15% reduction on all labor charges.

Charges Include

15 % Discount

A+ Certified Technician

Hourly Rate (Hardware Repair)

$80.00

$68.00

A+ Certified Technician

Hourly Rate (Network Services)

$100.00

$85.00

Associate Systems Engineer

Hourly Rate

$125.00

$106.25

Sytems Engineer

Hourly Rate

$150.00

$127.50

VP of Technical Services

Hourly Rate

$175.00

$148.75

Onsite Travel

Less than 50 miles round trip

$50.00

(no discount)

Onsite Travel

50-100 miles round trip

$75.00

(no discount)

Onsite Travel

Beyond 100 miles round trip

$75.00 + .45 per mile

(no discount)

Technical Services Support Contracts
Control your budget for emergency expertise.

If you need access to engineering support at any and all times we provide you with Certified System Engineers. with a single call. Flat rate that applies to all program options:

$5,200.00 for Annual (52 week) 7x24 retainer. Support Billing

1. Pay as you go

• Normal billing rates apply
• $15.00 per hour
• 1 hour minimum charge
• 1/2 hour minimum increments after 1 hour
• Overtime premiums apply*
• Published travel charges

2. Pre-paid discounted blocks of $5,000.00

• 15% discount off of all charges in the pay as you go program
• Minute by minute billing = no minimum time block charge
• Overtime premiums apply*

3. Pre-paid time budget - minimum charge $10,000.00

• $150.00 per hour
• 1 hour minimum charge
• 1/2 hour minimum increments after 1 hour
• No overtime premiums apply - allows you to budget regardless of when you need support
• Published travel charges

* Overtime premiums

• Normal time charge M-F 8:00 am - 5:00 pm
• Double time (normal rate x2) Sundays and Holidays
• Time and 1/2 (normal rate x1.5) All other times

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